Question 1

Do I need a doctor referral to see a physiotherapist in Ontario?

Accepted Answer

No, you do not need a doctor referral to book an appointment with me in Ontario. You can schedule directly . However, some extended health insurance plans might require a referral for reimbursement. It is always a good idea to check your specific plan details. If you are unsure, please feel free to ask when booking, and I can help guide you or direct you to the right information. Related Resources: Conditions Treated Insurance Info Book Online

Question 2

What should I wear to my appointment?

Accepted Answer

Comfortable, athletic-style clothing is ideal. Choose anything that allows you to move freely and lets me easily access the area I need to assess or treat (e.g., shorts for knee issues , a tank top for shoulder issues ). Your comfort is the priority; I can always adapt the assessment and treatment if you prefer certain areas to remain covered. Related Resources: What to Expect Your Condition Book Appointment

Question 3

What should I expect during my first physiotherapy visit?

Accepted Answer

Your first visit is dedicated to thoroughly understanding you and your situation. Conversation: We will have a detailed discussion about your current symptoms, your goals for physiotherapy, your daily activities and lifestyle, and your relevant health history. This includes past injuries or conditions, surgeries, as well as any medications you are currently taking. Understanding this full picture is crucial for ensuring your safety and developing the most effective treatment plan for you. Assessment: I will propose an assessment approach, explain what it involves, and then evaluate your movement, strength, joint mobility, and muscle control relevant to your concern. Plan: Based on the findings, I will discuss my assessment of the issue (or potential causes) and collaboratively create an initial treatment plan with you. Importantly, every step is based on your informed consent. I will explain the assessment and treatment options, their benefits, and any potential risks. You are always in control, and there is absolutely no obligation to proceed with any part of the process you are uncomfortable with. I encourage you to ask questions and voice any concerns at any time. To help you digest everything, I will send a follow-up summary outlining the key assessment findings and our agreed-upon plan. Ready to book your first appointment? Related Resources: Assessment Process My Approach Book First Visit

Question 4

Will I receive treatment during my first session, or is it just an assessment?

Accepted Answer

In most cases, your first session includes both assessment and the start of treatment, always with your explicit consent for each part. A thorough assessment is crucial for effective treatment. If your situation is complex, I will prioritize understanding the core issues first before diving deep into treatment. You always have the right to focus only on assessment or to decline any proposed treatment. Learn more about my assessment process . Related Resources: Treatment Options Assessment Details Book Assessment

Question 5

What if I have multiple areas of pain or complex issues?

Accepted Answer

It is quite common for pain or dysfunction in one area to be linked to others. I will start by addressing your most significant concern while assessing the whole picture to understand how different areas might be connected. Your treatment plan will be structured holistically to address the root causes, not just isolated symptoms. See the range of conditions I treat . Related Resources: Postural Assessment Joint Mobilization Book Assessment

Question 6

Do I need X-rays or imaging before my appointment?

Accepted Answer

No, you don't need X-rays or imaging before your first physiotherapy appointment. I can perform a thorough assessment without them. If imaging is necessary for your specific situation, I'll discuss this with you during our assessment and can provide guidance on next steps or communicate with your doctor. Book your assessment . Related Resources: Assessment Process Conditions Treated Book Assessment

Question 7

I am not sure if physiotherapy is the right choice for me. Can I ask some questions before booking?

Accepted Answer

Of course! If you are uncertain whether physiotherapy, or my approach specifically, is the best fit for your needs, please feel free to reach out . I am happy to answer brief questions via phone or email to help you make an informed decision before you commit to an appointment. You can also learn more about my background and approach . Related Resources: About Me Services Offered Contact Me

Question 8

How many physiotherapy sessions will I need?

Accepted Answer

The number of sessions varies depending on your specific condition, your recovery goals, and how your body responds to treatment. After your initial assessment, I will provide a clear, personalized treatment plan outlining the expected timeline and milestones. I will focus on an evidence-based strategy designed to get you results efficiently. No vague promises or unnecessary sessions. Browse conditions I treat or book an assessment to discuss your specific situation. Related Resources: My Approach Treatment Services Book Assessment

Question 9

What is manual therapy, and will it be part of my treatment?

Accepted Answer

Manual therapy involves specialized hands-on techniques to reduce pain, improve mobility, and restore function. This can include joint mobilizations , soft tissue massage , and specific methods like trigger point release to alleviate muscle tightness and referred pain. My approach to manual therapy also incorporates principles similar to those found in methodologies like Active Release Therapy (ART), focusing on precise application and patient movement to effectively resolve deep muscle tension. If appropriate for your condition, I will explain these techniques, how they can help, and propose incorporating them into your comprehensive treatment plan (which always includes education and exercise). Your informed consent is always required before any manual therapy is performed. Explore all my manual therapy services . Related Resources: Joint Mobilization Myofascial Release Trigger Point Therapy All Services

Question 10

Do you offer dry needling?

Accepted Answer

Yes. Dry needling is one technique I use to reduce pain and improve mobility, especially for stubborn trigger points and muscle restrictions. Using fine, sterile needles, I target specific areas of muscle tightness or dysfunction. This approach works well for myofascial trigger points, overactive muscle contractions, postural issues from repetitive strain, and movement restrictions where muscles contribute to pain or limit joint mobility. Dry needling is never mandatory. If it could benefit your condition, I'll explain why, what to expect, and any risks involved. Your consent matters, and you can always say no. Many successful treatment plans don't include dry needling. It's simply one tool among many, chosen based on what suits you best. View all my treatment services . Related Resources: Cupping Therapy Trigger Point Therapy IASTM

Question 11

Do you offer cupping therapy?

Accepted Answer

Yes, cupping therapy is a technique I may integrate into a treatment plan if it's suitable for your condition. Cupping uses suction cups to gently lift tissue, which can help to increase blood flow, reduce muscle tension, and promote healing. It's often used for conditions like back pain , neck pain , and muscle stiffness. As with any treatment, I'll discuss if cupping is appropriate for you, explain the process, and ensure your comfort and consent. Explore my comprehensive pain management services . Related Resources: Dry Needling Soft Tissue Release Low Back Pain

Question 12

What about techniques like Graston Technique®? Do you offer that?

Accepted Answer

I utilize Instrument Assisted Soft Tissue Mobilization (IASTM) , which is a skilled approach using specialized ergonomic tools to effectively address scar tissue, fascial restrictions, and chronic inflammation. IASTM encompasses the principles and techniques that are sometimes known by specific brand names like Graston Technique®. This method helps to enhance tissue healing, improve range of motion, and restore normal function by targeting specific soft tissue limitations. If IASTM is considered beneficial for your condition, I will discuss it with you as part of your overall treatment plan. Learn about my manual therapy techniques . Related Resources: Myofascial Release Cupping Therapy All Treatments

Question 13

Will I be treated by you directly throughout my care?

Accepted Answer

Yes. You will work one-on-one with me for the entire duration of every session. I do not use assistants or aides for treatment delivery. Your appointment time is dedicated solely to your assessment, treatment, and progression. Learn more about my approach . Related Resources: My Background Treatment Approach Book Session

Question 14

I have tried physiotherapy before and it did not help. How is your approach different?

Accepted Answer

That's understandable. Finding the right therapeutic relationship and approach makes a real difference, as different styles work better for different people and conditions. I structure my schedule to give you dedicated one-on-one time without feeling rushed. I look beyond just the painful area to understand how your body moves as a whole system and listen closely to your history to identify potential root causes. While I use hands-on techniques when appropriate, I place strong emphasis on active strategies and education to equip you with the knowledge and tools for self-management long after our sessions end. We work together to define what success looks like for you, and your feedback is essential in adjusting our approach along the way. Read more about my philosophy . Related Resources: About Me Exercise Therapy Book Consultation

Question 15

How long are physiotherapy appointments?

Accepted Answer

I offer flexible appointment lengths based on your needs: 30-minute sessions ($90), 45-minute sessions ($115), or 1-hour sessions ($135). Initial assessments are 60 minutes ($135). Every appointment is one-on-one directly with me, the Registered Physiotherapist. No assistants or aides. Book your appointment . Related Resources: What to Expect My Approach Book Now

Question 16

Do you give exercises? What if I struggle to keep up with them?

Accepted Answer

Yes. Targeted exercise is often key. I focus on quality over quantity, ensuring you understand the exercises and feel comfortable performing them. If you struggle, we modify the plan together. Your feedback is crucial. Related Resources: Return to Sport All Treatments

Question 17

Is physiotherapy treatment painful?

Accepted Answer

While some techniques might cause temporary discomfort, treatment should not be acutely painful. Pain is never the goal. I will always explain what to expect, check in frequently, and immediately modify or stop any technique if you feel uncomfortable or wish to pause. Open communication is essential, and your comfort and safety are paramount. Learn about my patient-centered approach . Related Resources: My Philosophy Treatment Techniques Ask Questions

Question 18

What happens if my progress stalls or I am not improving as expected?

Accepted Answer

Progress is not always linear, and pain levels are not the only measure. Together, we will track objective improvements in strength, range of motion, function , and your ability to perform meaningful activities. If progress stalls despite you following the plan: I Reassess Thoroughly: I do not just keep doing the same thing. I will step back and systematically reassess to understand why things might not be changing as expected. We Adjust the Strategy: Based on my findings and our discussion, I will modify the treatment plan with you. I Collaborate and Advocate: If needed, and always with your permission, I will communicate with your doctor or other providers. Furthermore, I firmly believe that effective care includes supporting you beyond our clinic walls. If you face obstacles or feel unsupported elsewhere in the healthcare system, I am committed to helping you navigate those challenges. This might involve assisting you in formulating questions for other providers, helping to ensure your concerns are taken seriously, or facilitating appropriate referrals. My role is to support your overall well-being and advocate for the care you need to find the best path forward. Learn more about my commitment to your care . Related Resources: My Commitment Treatment Strategies Discuss Concerns

Question 19

How do you decide which specific treatments or techniques to use?

Accepted Answer

Treatment decisions are always collaborative and evidence-informed. They are based on: - Findings from your detailed assessment - Your specific goals and preferences - How your body responds to different interventions - The best available scientific evidence I discuss the rationale for each approach with you, ensuring you understand the why behind your plan. Explore my treatment approaches . Related Resources: Treatment Options Assessment Process My Approach

Question 20

What if I have received conflicting advice from another healthcare provider?

Accepted Answer

That happens sometimes, and it is okay. Different providers may have different perspectives or focus on different aspects of your health. My role is to help you understand your current situation based on my assessment. We will focus on what makes sense for you now, integrate useful information from others where appropriate, and build a clear path forward together. My focus is on clarity and collaboration, not contradiction. Read about my collaborative approach . Related Resources: My Approach Assessment Process Contact Me

Question 21

What kind of environment do you try to create for your patients?

Accepted Answer

Creating an environment where you feel genuinely heard, respected, and safe is fundamental to how I practice. I understand how vulnerable it can feel to seek healthcare, so I'm committed to ensuring you have the uninterrupted time and space needed to share your story and concerns. I explain my findings and our plan in straightforward language, making sure you understand the why behind every step. You're fully in control of your care, with the right to ask anything, voice concerns, understand your options, and decline any part of assessment or treatment at any time without hesitation or judgment. My aim is for you to feel like an informed, respected partner throughout your care. Learn more about my values . Related Resources: My Values What to Expect Book Consultation

Question 22

What makes your assessments distinct?

Accepted Answer

My assessments go beyond just identifying the painful area. I look at how your body moves as a system, often under load or during functional tasks, to understand the underlying biomechanical factors contributing to your issue. The aim is not just to tell you what hurts, but to help you understand the most likely contributing factors and outline a clear strategy to address them. Learn about my assessment approach . Related Resources: Postural Assessment Conditions Treated Book Assessment

Question 23

Will I actually understand what is wrong and what we are doing about it?

Accepted Answer

Yes, that's a priority. Through the assessment process, I work to narrow down the potential issues and establish the most likely explanation for what you're experiencing. I do my best to adapt my explanations to your level of understanding, avoiding unnecessary jargon while still providing meaningful insight. If something isn't clear, I'm always happy to answer questions or explain concepts in different ways to help you truly grasp what's happening and why we're taking a particular approach. Patient education is fundamental to my practice because understanding your body and your treatment plan empowers you to take an active role in your recovery. Read about my philosophy on patient education . Related Resources: Patient Education Assessment Approach Common Conditions

Question 24

How involved will I be in creating my treatment plan?

Accepted Answer

Very involved! Physiotherapy is a partnership. I provide the clinical expertise and guidance, but your goals, lifestyle, preferences, and feedback are essential in shaping a plan that is both effective and realistic for you. We make decisions together every step of the way. Book a consultation to get started . Related Resources: My Philosophy Treatment Process Get Started

Question 25

Can I come for injury prevention, performance enhancement, or tune-ups, even if I am not currently in pain?

Accepted Answer

Yes. Physiotherapy isn't just for treating existing injuries. Most people, even without current pain, have measurable opportunities for improvement in mobility, stability, proprioception, strength, or movement coordination (all within the scope of physiotherapy care). During our assessment, we work together to identify specific areas where physiotherapy can help you move better, perform better, or reduce future injury risk, with clear, objective goals guiding the work. Whether you're an athlete looking to optimize performance, someone wanting to prevent recurring issues, or simply interested in moving better, we'll focus on specific physiotherapy-related goals tailored to your needs. Learn about my approach to proactive care and exercise therapy . Related Resources: Return to Sport Exercise Therapy Movement Assessment

Question 26

Is strength training part of physiotherapy?

Accepted Answer

Yes, appropriate strength training is often a crucial part of physiotherapy. Building strength helps protect joints, improve bone density, enhance balance, prevent injuries, and maintain functional independence as we age. I integrate tailored strength and conditioning principles into treatment plans, whether your goal is to lift groceries without pain, return to sport , learn foundational exercises like squats and deadlifts safely, or simply build confidence in your physical abilities. Related Resources: Exercise Programs Sports Rehabilitation Book Session

Question 27

Where are you located? Is there parking?

Accepted Answer

I practice at Endorphins Health & Wellness Centre, located at 4631 Palladium Way, Unit 6, Burlington, ON. Parking is available on-site. We're in North Burlington, serving patients from Burlington, Waterdown, Oakville, Hamilton, and surrounding areas. Get directions . Related Resources: Contact & Directions About the Clinic Book Appointment

Question 28

Can I bring someone with me to my appointment?

Accepted Answer

Yes, of course. If having a partner, friend, family member, or primary caregiver present helps you feel more comfortable or supported, they are welcome to join you. This can be especially helpful for those who may need assistance with communication, understanding treatment instructions, or simply prefer having additional support during their healthcare journey. Please just let me know when you book your appointment . Related Resources: What to Expect Contact Details Book Appointment

Question 29

What is your cancellation policy?

Accepted Answer

I kindly request at least 24 hours notice if you need to cancel or reschedule your appointment. This allows the time slot to be offered to another patient in need. I recognize that unexpected things happen; if you need to cancel last minute due to an emergency or illness, please let me know as soon as possible. I aim to be flexible and understanding, especially for isolated incidents. Contact me with any scheduling questions . Related Resources: Contact Me Manage Bookings

Question 30

Is physiotherapy covered by OHIP in Ontario?

Accepted Answer

No, private physiotherapy services are not covered by OHIP (Ontario Health Insurance Plan). However, many extended health insurance plans do provide coverage for physiotherapy. Our clinic offers direct billing to most major insurance providers including Canada Life, Sun Life, Manulife, Green Shield Canada, Blue Cross, and others. Check with your insurance provider about your specific coverage. Related Resources: Pricing Details Contact for Questions Book Appointment

Question 31

Do you offer direct billing to insurance companies?

Accepted Answer

Yes. Direct billing is offered for most major extended health insurance providers. Please bring your insurance card/information (policy and group numbers) to your first appointment, and direct billing can typically be processed for you at the clinic. If you have questions about the process, please do not hesitate to ask, but remember to check with your insurer about your specific coverage details. Book an appointment . Related Resources: Pricing Info Ask Questions Book Appointment

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